Vape Juice return and replacement 101
We work with convenience store chains who order between a few hundred and a few thousand units at a time, and we treat both ends the same way: a written specification, a sample you approve, and a production run that matches the sample.
Published 08 September 2026 · VapeWholesaleHub · Reading time 7 min
How orders move from factory to shelf
We ship vape juices to distributors, chain buyers and independent shops. What follows is the material we normally cover in a first conversation: what we hold in stock, how we test it, how it ships, and what happens when a carton arrives damaged.
Documentation travels with the goods: commercial invoice, packing list, and the certificate set for your market. We send a scanned copy before dispatch so your broker can clear the file in advance.
Damage in transit is nearly always a packing decision, not bad luck. Double-walled cartons, internal dividers and a drop-tested configuration cost a little more and save the argument at the other end.
How we structure a first order
The first question we ask is not what you want to spend. It is what your customer already buys. Answer that and the vape juice list writes itself; skip it and you end up with a pallet of stock that photographs well and sells badly.
We keep a short list of approved configurations for vape juices. Anything outside that list is possible, but it becomes a custom run with a custom lead time, and we quote it as such rather than pretending everything is standard.
Price breaks and payment terms
Custom printing raises the unit price and lowers the marketing cost. For convenience store chains the break-even is usually reached on the second or third repeat order, not the first, so we quote both branded and neutral options.
We publish a realistic band of 1.09 to 3.74 per unit for standard configurations at 240 units. Below that band you are buying a lighter specification; above it you are paying for finish, packaging or a smaller run.
- Cartons drop-tested and pallet-counted for clean freight
- Document pack prepared per destination market
- Standing reorder schedule with a fixed cut-off
- Consolidated or split shipping, quoted both ways
- Artwork proof plus physical dummy for custom packaging
- Mixed SKU cartons to spread first-order risk
Where defects actually come from
Cosmetic grading is written down, not argued about. Minor scuffs inside the tolerance band are accepted; anything that would make a customer put the unit back on the shelf is rejected. Your staff should never have to explain a finish defect to a paying customer.
We photograph the packing station during production for volume orders. It is a small thing, but it settles most arguments about what was actually in the carton before it was sealed.
Specification summary
| Volume | 100 ml |
| Strength | 0 mg |
| Base ratio | 50/50 PG-VG |
| Flavour range | 48 profiles |
| Closure | Child resistant |
| Bottle | PET |
| Minimum order | 50 units per SKU, mixed cartons allowed |
| Lead time | 22 working days after artwork approval |
The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.
Frequently asked
What happens if part of the order is defective?
Report within seven days with photos and the batch code. Confirmed defects are replaced or credited on the next shipment. The failure is logged by mode and batch, and reviewed monthly with the factory.
Can you ship to multiple locations?
Yes. Split shipments are quoted separately because consolidation and splitting price differently. Tell us the destination list at quotation stage and we will show both options.
Can we order samples before committing?
Yes. Sample orders are shipped by air express and the cost is credited against your first production order above 240 units. We would rather you handle the sample than approve a specification from a photograph.
Related reading
Need a quotation on vape juices?
Send destination market, target price and quantity. Same-day reply on working days.
Tel / WeChat / WhatsApp +86 13711127975 · vape@0099933.xyz